Shipping

All deliveries are sent through express shipping via FedEx within the United States, and the package will require a signature upon arrival. Tracking information will be emailed to the customer after the order is placed. All international shipping is shipped via FedEx with an additional shipping fee, which is calculated upon checkout. The customer is responsible for the payment of any duties, taxes or other fees assessed to international shipments.

Orders are made to order and shipped out within 4-6 weeks of the purchase date unless the purchased item is in stock, in which case the order will be shipped within 1 business day.

If the order is needed by a specific date, please email info@emilyweldcollins.com so we can discuss how we can meet your requirements.

Returns & Exchanges

Unworn jewelry may be returned in its undamaged original packaging within 14 days for a refund, exchange or credit. Please contact info@emilyweldcollins.com to request a return label.

All sales are final for customized, engraved pieces or special orders.

Repairs

For repair inquiries, email info@emilyweldcollins.com and include a description of the repair, and a photo. We will then issue you a return label and keep you updated on the repair lead time.